Hello Sweet Team,
The Create Your Own Flavor Workshop scheduled for today, Saturday, April 27, 2024 at 2:00 PM has been cancelled as we do not have a Workshop Instructor available to lead this workshop. Employees scheduled to work between 1:00 PM - 5:30 PM will not need to report to work. All other workshops this weekend will resume as scheduled.
Canceling workshops due to staff members failing to show up for their assigned shifts is not only disappointing to our guests, who are excited to participate in a new experience, but it is also harmful to our staff, who depend on these hours for income. Rest assured, we are doing everything we can to ensure we have proper staffing moving forward which includes ramping up our recruitment efforts.
In accordance with our cancellation policy, guests will be refunded the cost of their tickets immediately. As a small business, processing refunds for avoidable incidents like this one is damaging to our business. We lose rapport with our guests and risk being unable to make payroll. While we do not anticipate payroll delays resulting from this cancellation, it is something to keep top of mind.
I want to thank all of you for your commitment to Sweet Wynns - we truly cannot do this without you. If you have any questions, please do not hesitate to reach out.