About Sweet Wynns
Sweet Wynns is an ice cream making workshop located in Downtown Richmond that focuses on teaching customers how to create premium ice creams from scratch. In our instructor-led workshops, you will taste your way through ice cream history, discovering its sweet origins and earliest flavors. Your creativity will then have the chance to shine when you create your own signature ice cream flavor. With endless combinations using our fresh, high-quality ingredients, we strive to create a one-of-a-kind ice cream experience to be enjoyed by all.
WHO WE'RE LOOKING FOR
Sweet Wynns is looking for Workshop Instructors and Assistants to join our growing customer service team. These positions will be responsible for leading the ice cream making workshops, interacting with the attendees, and managing the retail operations of the store. The ideal candidate should be a self-starter with an outgoing personality. All candidates must be local to the Richmond area and be able to work weeknights and weekends.
WHAT YOU'LL DO
WORKSHOP INSTRUCTORS
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Prepare workshop equipment and instructional materials for lessons.
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Instruct attendees in proper ice cream making procedures, adapting materials as necessary to meet special needs and/or requests.
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Ensure ingredients and final products are fresh and ice cream recipes are followed.
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Keep the workshop and food storage areas clean and safe, adhering to Department of Health guidelines.
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Supervise the daily operations of the store while maintaining a positive, safe, and emotionally supportive environment for the attendees and employees.
WORKSHOP ASSISTANTS
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Welcome and engage with customers as they enter the shop.
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Assess customers' needs and suggest solutions to their problems.
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Process customer payments and workshop attendee check-ins.
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Prepare workshop equipment and instructional materials for ice cream lessons.
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Keep the workshop and food storage areas clean and safe, adhering to Department of Health guidelines.
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Maintain a positive, safe, and emotionally supportive environment.
WHAT YOU'LL NEED
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Must meet the minimum age requirement for the desired position
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Instructors: 21 and older
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Assistants: 16 and older
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May be 14 and older during the summer (June - August)
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Must be able to work in the US for any employer
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Exceptional customer service and communication skills
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People-oriented personality
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Problem-solving and conflict resolution skills
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Basic math and computer skills
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Ability to work evenings and weekends
WHAT YOU'LL RECEIVE
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Instructors: $14.00 - $16.00 per hour
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Assistants: $12.00 per hour
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Paid Training
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Holiday Pay
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Annual Bonus
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Merit-Based Raises
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Employee Discount
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Free Ice Cream
EMPLOYMENT DETAILS
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Part-Time Employment
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8 - 16 Hours per Week
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Available Shifts:
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Thursdays: 6:00 PM - 10:00 PM
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Fridays: 6:00 PM - 10:00 PM
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Saturdays: 9:00 AM - 1:00 PM; 1:00 PM - 5:00 PM; 6:00 PM - 10:00 PM
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Sundays: 9:00 AM - 1:00 PM; 1:00 PM - 5:00 PM; 6:00 PM - 10:00 PM*
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*May - August Only
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